Technical Support

Premium Engineering Services

Our premium engineering consultations are more than just troubleshooting. We can help with everything from certification, design and testing to R&D. You can book premium support time by clicking below.

Premium support costs $70USD/hr. You can purchase premium support time on our webshop, but we recommend getting a time quote from our engineering team first.

Common premium engineering support cases

Wireless product development consultation
8devices custom board development consultation 6h
8devices custom module host board development 6h
8devices module consultation 2h
FCC / CE certification and testing consultation

Radio control consulting

6h
8devices and Qualcomm Radio control tool support 8h

Certification inquiries

1h
Functional problem-solving
Malfunction / technical issue troubleshooting 2-8h
OpenWrt support
OpenWrt development and compilation questions 4h
OpenWrt hardware drivers 2-40h
OpenWrt OS debugging and troubleshooting (for OpenWrt-based products) 2-8h
Cross-version (Linux kernel version) OpenWrt driver porting 16-40h
Customer projects (port driver to run Yocto on imx6 platforms) 40-160h
Antenna development consultation
Antenna selection consultation 1-2h
Korlan USB2CAN issues
Software technical support consultation 4h
PC connection and communication problems 6h
Wireless standards
IEEE standards consultation 5-8h
Non-IEEE standards consultation (Zigbee, etc.) 5-8h

Can’t find what you’re looking for?

 This is just a small sample of what our premium engineering support team is capable of.

Reach out to us so we can discuss your challenge in greater detail.
 Contact us

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